Gone are the days of just discounting and bundling services, or turning on a preset wellness module. Wellness programs should be viewed as a strategic business tool. A business asset that builds the practice brand, allows you to follow your treatment protocols and is forward thinking to allow you to adapt and grow other service areas to increase revenue and client loyalty, enabling the care and treatment of more pets.
VCP has become the Industry leader by focusing on the innovation of wellness plan programs. With VCP, veterinary practices gain access and guidance from experts focused on wellness plans and programs to deliver both short-and long-term success. VCP delivers business processes, comprehensive software, and innovative tools that set the foundation for a thriving wellness plan program. VCP is the only complete solution offering both The Practice and Business of Wellness to ensure success. We deliver the Five to Thrive to help you succeed at the Business of Wellness.
1. The Business of Wellness Starts With the Right Foundation – The Practice of Wellness
With VCP, your wellness coach and team help you with every aspect of your wellness program to make it easy for you and your staff. We first start with plans that follow your protocols, options that best fit your client’s needs and are designed for value, not just discounted services. Your coach serves as your continued resource to support your program goals and overall success. And, VCP delivers the most comprehensive software to automate and manage your program. At VCP, we are with you at every step to build a healthy wellness program.
2. Build Your Brand That Differentiates Your Practice and Grows Client Loyalty
Building a brand and team culture is crucial to growing and differentiating your practice, building loyalty and retaining clients. While others have you build their brand and often dictate what is in your plan, VCP helps practices think out of the box, helping you build a program that integrates not just preventive care, but all aspects of your practice. Building a wellness plan program that represents Your practice’s culture and your brand helps reinforce your relationship with each client, driving loyalty to your practice.
3. Comprehensive Payment Management
VCP is the only solution with comprehensive wellness accounting and recurring billing feature sets, not just recurring payments offered by other industry solutions. VCP delivers complete automation around the entire payment management process to make sure that you staff can focus on delivering care to the pets. VCP includes the automation to help prevent and auto correct payment issues. In addition, a professional call center managing most situations, eliminating the frustration and headache your team would otherwise endure.
4. Start to Finish We Provide Business Intelligence with Real Time Analytics and Key Industry Performance Indicators to Build Success
Planning and setting goals are vital in creating your wellness vision. Understanding what is happening in real time is important to your success. VCP includes tools to help you set and monitor your goals and a wellness performance dashboard that allows visibility to key program metrics, providing insight and actionable items to help practices succeed and adapt as needed. In addition, your wellness coach is always there to help continually find new ways to evolve your program to help more pets and enable your practice.
5. Start with Preventive Care, Grow to Integrate Other Services and Treatment
VCP ensures you have the software and support for both your immediate and long-term program needs and growth. VCP enables and coaches practices on how a wellness program can be used as a gateway to incorporate and grow additional areas of the practice through the creation of membership concepts and clubs (e.g. kennel, grooming, spa, holistic medicine, treatment plans and more).
VCP. Taking the Unknown Out of Wellness Plan Programs
More than a software, VCP provides a comprehensive solution to help practices implement significant wellness programs and, as part of the holistic approach, provides the business intelligence tools that will take veterinary medicine into the next generation allowing practices to not only compete, but thrive.