Gone are the days of just discounting and bundling services, or turning on a preset wellness module. Wellness programs should be viewed as a strategic business tool. A business asset that builds the practice brand, allows you to follow your treatment protocols and is forward thinking to allow you to adapt, grow other services areas to increase revenue and client loyalty enabling the care and treatment of more pets.
Wellness Program Best Practices, Software and Support
VCP has become the Industry leader by focusing on the innovation of wellness plan offerings. With VCP, veterinary practices gain access and guidance from experts focused on wellness plans and programs to deliver both short-and long-term success. VCP delivers business processes, comprehensive software, and innovative tools that set the foundation for a thriving wellness plan program.
Build Your Brand Differentiating Your Practice Growing Your Client Loyalty
Building a brand and team culture is crucial to growing and differentiating your practice, building loyalty and retaining clients. While others have you build their brand, and dictate what is in your plan, VCP helps practices think out of the box, to build their plan and supports you in the integration of your wellness program throughout the practice to build consistency in messaging building your brand and relationships with each client.
Start With Preventive Care, Grow to Integrate Other Services and Treatment
VCP ensures your have the software and support for both your immediate and long-term program needs and growth. VCP enables and coaches practices on how a wellness program can be used as a gateway to incorporate and grow additional areas of the practice through the creation of membership concepts and clubs (e.g. kennel, grooming, spa, holistic medicine, treatment plans and more).
Comprehensive Payment Management
VCP is the only solution with comprehensive wellness accounting and recurring billing feature sets, not just recurring payments offered by other industry solutions. VCP delivers complete automation around the entire payment management process to make sure that you staff can focus on delivering care to the pets. VCP includes the automation to help prevent and auto correct payment issues. In addition, a professional call center makes the first rounds of calls eliminating the frustration and headache of doing so from your team.
Business Intelligence with Real Time Analytics and Key Industry Performance Indicators
Understanding what is happening in real time is important. VCP includes a wellness performance dashboard that allows visibility to key program metrics, providing insight and actionable items to help practices succeed and adapt as needed. In addition your wellness coach is always there to help continually find new ways to evolve your program to help more pets and enable your practice.
VCP. Taking the Unknown Out of Wellness Plan Programs
More than a software, VCP provides a comprehensive solution to help practices implement significant wellness programs and, as part of the holistic approach, provides the business intelligence tools that will take veterinary medicine into the next generation allowing practices to not only compete, but thrive.