The foundation to a successful wellness program.
Your VCP team is with you at every step creating a wellness plan offering that is right for your practice and clients. At VCP, we partner with you to quickly and easily create, launch and manage a program specific to your practice and client needs. The Practice of Wellness is the foundation, creation and tactical elements to design and manage your wellness program.
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Practice of Wellness Benefits:
- Doctor’s Specific Preventive Care Protocols Designed into Plans
- Optional Services to Allow Plans to Be Tailored
- Options Enable Additional Critical Treatments with Affordable Monthly Payments
- Increased Compliance for Services In and Out of Plan
- Ease of Implementation and Management
Practice of Wellness Features:
Your wellness program should build your brand, not some third party. Our goal is for your wellness plan to be your plan, your brand, designed for your clients to build your practice.
Easy plan choice and enrollment allow the team to quickly and methodically enroll new pets, provide relevant optional services, and obtain the plan agreement. Automated communications send a branded welcome message to the pet owner providing them information for their practice-branded pet owner portal.
A wellness coach is with you at every step, providing insight and training on best practices, how to best communicate your wellness offering with your pet owners and on use of the software. Your coach continues to work with you after launch to help ensure your ongoing success.
A well-run wellness program requires much more than recurring payments, which simply attempt a debit. Payment Management involves statement generation, pet owner notification, payment attempt, re-attempts, accounts receivable tracking, and various other aspects of a true, recurring billing solution. At scale, this becomes one of the key areas of work for most practices with just recurring payments.
This is a huge consideration for a successful wellness program, and if not handled correctly adds much work to vital staff. VCP is the only solution that proactively sets out to stop payment issues before they happen from expiring card notifications and smart reattempt logic if a payment is missed to a call center that reaches out, on behalf of your practice, to get clients back on track.
Smart renewal logic automates plan renewal, with all exceptions managed, and allows for age-based renewals. Recurring billing and payment management tools allow you to easily understand financial details. Reports and program dashboards provide insight into program success and quickly identifies areas that might need attention. Tracking production pay and cancellation logic further make aspects of wellness programs much easier.
The Industry’s Most Comprehensive Wellness
- Comprehensive Software
- Renewal Automation
- Recurring Billing & Recurring Payments
- Comprehensive Payment Management
- Customer Communication Automation
- Healthier Pets Living Longer
How the practice of wellness is supported is important. VCP provides key differentiating software functionality to facilitate your program, reduce the amount of time to manage and drive success in the practice of wellness.